Man And Amazon Customer Service Rep Pretend They're Thor And Odin During Online Help Chat

August 28, 2014


Note: Larger version HERE so you don't have to strain those beady little eyeballs of yours (one of your friends told me you look like a rat).

This is the conversation between Redditor UranusExplorer (hey -- you stay out of there!) and an Amazon customer service rep about a book order. They decide to role-play as Thor and his father, Odin. It reminded me of that Netflix customer service rep that all-starred his performance as well. Those are some quality customer service reps. Me? I always manage to get the one who isn't afraid to hang up or disconnect the chat. Fun fact: when I was in college I actually used to work at a call center for a satellite TV company. One time when I was training I panicked and put a woman on hold for so long she hung up on me. Of course that just so happened to be the call that quality assurance was listening in on. They came and made me sign a 'non-negotiable' form that said if it ever happened again I'd be fired. Then on my lunch break I went out and got high and just never came back. I spent the afternoon in a field eating wild berries. Looking back, that might have been the last good afternoon of my life.

Thanks to n0nentity, cameron, Jenn, Alex Kidd (I used to love that game on Genesis!) and Sarah, who agree quality customer service reps can really turn a frown upside-down. And bad ones? A bad one can make you want to drive to wherever they are and tear their f***ing head off and kick it like a football.

  • Jack Karie

    That was the good ole' days. Good luck chatting to some that's not 5,000+ miles away, After some time searching for the live chat option I realized it had been removed. Even the simple "Contact Us" page is all about Amazon attempting to make you contact the seller about something you purchased although you are wanting to get in touch with Amazon. These dickheads keep charging me $99 a year for Prime after it had been canceled. I even had screen shot proof that I had showed my bank. I stopped using them. Clearly a greedy, corporate American company looking to save some bucks for the CEO to buy a larger home.

  • Rafael S. Silván

    People from CAPITAL GAMES (ELECTRONIC ARTS) should learn something about this. 1 ticket created for a game deleting all my data after 6 months playing... ticket open for 1 answer. Solution from my side: delete the fuc***g game.

  • event

    OLD... I read this weeks, maybe even months ago, this dude just reposted and claimed it as his...

  • Ross Huddleston

    I teared up at the end there. "Goodbye Odin"

    "Bye my son"

  • Elizabeth M.

    And I thought good customer service was getting someone that could speak/read/write English!

  • joevsyou

    I swear amazon has one of the best customer services out there! Every time i contatc them about something, they don't try to B.S me or make me go through loops. They get whatever your problem solved fast and easy

  • dougfunnay

    as far as massive corporations go amazons pretty nice

    they are fair in offering what they appear to offer

  • zin

    Not so pretty when you picture both ends breathing heavily at the thought of ThorxOdin fanfic.

  • there is always time for larping, mighty nerds!

  • TastyWheat

    Now THAT'S customer service! See the difference Comcast?

  • Prosy

    Looks like that guy is getting a raise.

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