And At No Extra Cost!: Customers Complain New Dell Laptops Smell Like Cat Urine

October 30, 2013


Buyers of new Dell Lattitude 6430u laptops have been complaining they smell like cat urine, a smell that, if you've never had your bed peed on because you didn't use your cat's favorite brand litter, is equal parts nostril-burning ammonia and wanting to puke. Apparently the smell has something to do with the materials used during the manufacture of the palm rest and keyboard. Mmmm, must be a real treat working in that factory. Honey, I got a bonus at work today! "How much is it?!" CANCER.

"A few weeks ago I got a new Lattitude 6430u for work," one user called Three West complained on Dell's hardware support forum. "The machine is great, but it smells as if it was assembled near a tomcat's litter box. It is truly awful!"

Another customer, Hoteca, said: "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."

"The smell is not related to cat urine or any other type of biological contaminant, nor is it a health hazard," Dell support technician SteveB said.

The problem was related to the manufacturing process, and had now been resolved, he said.

"If you order an E6430u now, it will not have the issue."

Dell recommended that users should send affected laptops away for a replacement palm rest and keyboard.

Of all the problems somebody buying a new laptop should have, getting a Dell that smells like piss shouldn't be one of them. Of course, buying a Dell period shouldn't be one of them either. Remember that 'Dude, you're getting a Dell' guy from the commercials that got busted trying to buy a bag of weed in New York? Are cops still doing that? Trying to bust 23-year olds buying little bags of weed? Because I'd like my tax dollars to go towards fixing all the potholes around town.

Thanks to jimmmy, who's always dreamed of owning a scratch-and-sniff laptop. Wow, don't dream too big, jimmmy. Save some fantasy for the rest of us.

Photo credit

  • Big Hug Mug

    Thank's Obama.

  • wowemily

    nah, nah ... you see how Dell done fuct this up. Dell Customer Service: "If the brand new laptop you bought from us smells like piss, just send it back to us and we'll swap out the pissy parts while you wait around for who knows how long without a computer. Oh, and let's hope FedEx or UPS doesn't drop your shit in transit because you just lost all your data."
    No, Dell, send everyone who bought a piss-stink computer a new non-piss-stink computer. That's the only way that those people will ever buy a computer from your piss-stink asses again.

    By the way, I have an awesome Dell--quadcore with an accelerated bridge... fast as fuk --Dell rocks!!!
    But I ain't buyin no piss machines.

  • Joel Lamm

    I thought i was the only one that remembered those commercials!

  • I love that wikipedia had a common image for "Cat+Dell"

  • namor

    They perform like it too. Stinky.
    *dodges rotten tomatoes*

  • steve holt

    funny write up. The Dell Dude...forgot bout that. I remember at the time everyone was cracking, "Dude, you're getting a cell".

  • baal

    Well, various components need to be quenched during the computer forging process. The plant manager didn't want to pay to fix the water supply so the employees did what they had to quench the parts. I'm glad that manager has gotten the heave-ho and the plant plumbing fixed.

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