And At No Extra Cost!: Customers Complain New Dell Laptops Smell Like Cat Urine
Buyers of new Dell Lattitude 6430u laptops have been complaining they smell like cat urine, a smell that, if you've never had your bed peed on because you didn't use your cat's favorite brand litter, is equal parts nostril-burning ammonia and wanting to puke. Apparently the smell has something to do with the materials used during the manufacture of the palm rest and keyboard. Mmmm, must be a real treat working in that factory. Honey, I got a bonus at work today! "How much is it?!" CANCER.
"A few weeks ago I got a new Lattitude 6430u for work," one user called Three West complained on Dell's hardware support forum. "The machine is great, but it smells as if it was assembled near a tomcat's litter box. It is truly awful!"
Another customer, Hoteca, said: "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."
"The smell is not related to cat urine or any other type of biological contaminant, nor is it a health hazard," Dell support technician SteveB said.
The problem was related to the manufacturing process, and had now been resolved, he said.
"If you order an E6430u now, it will not have the issue."
Dell recommended that users should send affected laptops away for a replacement palm rest and keyboard.
Of all the problems somebody buying a new laptop should have, getting a Dell that smells like piss shouldn't be one of them. Of course, buying a Dell period shouldn't be one of them either. Remember that 'Dude, you're getting a Dell' guy from the commercials that got busted trying to buy a bag of weed in New York? Are cops still doing that? Trying to bust 23-year olds buying little bags of weed? Because I'd like my tax dollars to go towards fixing all the potholes around town.
Thanks to jimmmy, who's always dreamed of owning a scratch-and-sniff laptop. Wow, don't dream too big, jimmmy. Save some fantasy for the rest of us.