Jul 7 2009"Smile Checks" Ensure Employees Are Happy And Ready For Work, Next: Metal Detectors

smile-machine.jpg

To ensure employees at Keihin Electric Express Railway in Japan are putting their best lip forward, the company has implemented a "smile check" policy, in which workers will be required to smile into a camera and have their mug subjected to software analysis of their happiness.

The device analyzes the facial characteristics of a person, including eye movements, lip curves and wrinkles, and rates a smile on a scale between 0 and 100 percent using a camera and computer.


For those with low scores, advice like "You still look too serious," or "Lift up your mouth corners," will be displayed on the screen.

Some 530 employees of the Tokyo-based railway company will check their smiles with Smile Scan before starting work each day. They will print out and carry around an image of their best smile in an attempt to remember it.

Wow. I smell discrimination. Or fire. Shit, yep that's definitely fire. HEEEEEELP! Wait a minute. *sniff* Pork chop sandwiches!

Your Smile Will Be Monitored To Evaluate Quality Of Service [io9]

Thanks to Trin, who once killed a robot with a smile. Brave move, Trin.

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Reader Comments

wacky.. posted from a boat

Big brother is watching.

I could use a pork chop sandwich about now. With bacon and bbq'd cole slaw.

dont they have cigarette vendors like this that attempt to "guess" your age, so it didnt dispense to minors. but minors just used pics from magazines..

couldn't the miserable employee use this same trickery to maintain employement..

This would go great with my anti paparatzi purse. I always wanted a system that tells me how i feel

mom dad you gotta come see this.
shiiiiiiiiiiiiaaa....

I bet the Japanese employees are proud to have this tool available to themselves as well and brag to their friends about it.

Only in Japan...

....and then they became robots!

"Wow. I smell discrimination. Or fire. Shit, yep that's definitely fire. HEEEEEELP! Wait a minute. *sniff* Pork chop sandwiches!"

I don't know why, but that one made me laugh pretty hard. Thanks for lightening my spirits at the end of the work day, GW.

I'd volunteer to be the brest cancer/hymen detector,

I'd be gentle and I wouldn't even use my hands.

Best way to practice that fake customer service smile.

Now that's a smile!!!!
http://driftwood-x.mybrute.com

FACECRIME, FACECRIME!

This would be an Epic Fail in America.

The one thing I really hate about working in the service industry is the forceful suppression of employee feelings.
I constantly get "requests" from my superiors to buck up abit. If I didn't need the dough, I'd go tell them to GFT.
The big british service industry that starts with a T have a HRM so hard, even Darth himself would shed a tear for the poor grunts that work there, (I am one of those grunts btw...).

Personally, I think the idea of companies enforcing this oppression must really look at the reason why their staff is miserable and try to help them solve their issues, (or at least give them less pressure. You can't force someone to be happy, that would involve indoctrination/brain washing, which I'm pretty sure is quite illegal in most places...).

FAKE!!!!
Tubeman is a complete photoshop job. You can tell he's a fake because the shadow's are all wrong.

This is exactly like that scene in the movie Never Back Down where Max and Baja moved to a town where all the wives were happy and dutiful all the time, and all the men were happy. Max upset the apple cart by discovering the robots which were taking over the world.

They outta bring this to NY.

And have everyone wear name tags.

.....I would never pass

smile.....or die

http://bootelicious.mybrute.com

f-ff-fff-f-fff-fi-fi-fi-....

Gangsta

someone has been watching those messed up gi joe clips.
pork chop sandwiches!!!

I think I would be fired yesterday

Well, they've already mastered the art of fake happiness in Japan ANYWAYS, people will smile and be happy go lucky even though they wish they could kill themselves, there is still a HUGE social issue in Japan that will need to be addressed, and for god's sakes 5yrs prison for weed (@60$ a gram)? gimme a break

I AM happy everyday I go to work because I DONT have a boss & I DRINK ALOT

Well...I guess it isn't good enough for Japan to be building robots to replace humans...now they are forcing humans to become robots. Assimilation into the future of Japanese society will be impossible unless you are a sociopath. Or a vulcan.

Well...I guess it isn't good enough for Japan to be building robots to replace humans...now they are forcing humans to become robots. Assimilation into the future of Japanese society will be impossible unless you are a sociopath. Or a Vulcan.

Check This Out!!

http://tinyurl.com/qk8gdb

naas naas naas..... At least we've seen you've got good taste and probably are not crunk on a bottle of karkov vodka...happy hangover!

Wakey wakey eggs and bacy!!!!

hrmm...extra caffeine shots to those who need a smile?

GEISHA SMILE!

@ 16

Your getting paid so shut up.

You remind me of all the employees out there that treat customers like sh*t, because they ruined your day by wanting to buy something. As a consumer, we really, really like it when customer service people give us the death glare because they don't want to actually work for a living. If you don't like it get another kind of job, its that easy.

well thats bullshit

Jaded Icon vs Jaded retail employee.....

Round 1 Fight!!!!

Well, it is just the high tech version of a sign reminding you to smile at customers.

Why isn't anyone talking about banging the shiite outta that chick who has the big smile? C'mon people get with it...

@40

I'll fück her!

01110000 01101111 01110010 01101011 01100011 01101000 01101111 01110000 00100000 01110011 01100001 01101110 01100100 01110111 01101001 01100011 01101000 01100101 01110011 00100001

Freakin weirdo japanese...

G.I. JOE PARODY REFERENCE!!!!!!!!!!!!!!!!!!


AAAAAAAAAAAAAAAAAAHHAHHAHAHAHAHAHAHAHAHHAHA

@40

Chicks a dude I'd wager.

@45

DAMN YOU JAPAN!!!!

http://www.youtube.com/watch?v=GJ-ckU_D1fg

Forget that link at 47, this one should catch up those n00bs to speed

http://www.youtube.com/watch?v=ogEtfIdgjpY&feature=related

GW is late again.

I'd be fired for sure! Unless GW and I worked together, then I'd smile all the time, lol

Yeeeahhhh.. I'm with #40

Read that as "MENTAL DETECTORS".

Was funnier when I didn't read it right.

What I like is that there is a weirdo guy in the back taking a picture of her. THAT"S MY JOB!!

NOOOOO!!!!!! IT CAN'T BE HAPPENING!

Red Guard Police Chief Lin Pol of Laos has a better solution. He walks through the factory, and if people don't smile, he waves his .38 at their head and yells SMILE!

If they don't - he' blows them away!

naas naas naas..... At least we've seen you've got good taste and probably are not crunk on a bottle of karkov vodka...happy hangover!
http://www.ch-watches.com

Red Guard Police Chief Lin Pol of Laos has a better solution. He walks through the factory, and if people don't smile, he waves his .38 at their head and yells SMILE!

I need him like I need the air to breathe.

http://www.wholesalewatches.com.cn/

welcome to my video game

Where's the weeaboo crowd to tell us how inferior our gaijin culture is and how Japan is the most amazing place on earth? All the while clutching their anime dvds and hello kitty stuff while making fake squinty eyes.

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